Massage Policies and Procedures

Creating a set of clear massage policies and procedures for your massage business can do more for your massage practice than some marketing practices. The clearer you get about what you do and who you want to work with and how you want to create a healing relationship, the more in line you become with your inner being. This usually leads to filling your massage practice with ease.

Some policies that you want to think about and create are:

-What to do when a client does not show up for their appointment.

-What if they call at the last minute and cancel their appointment? How much cancellation notice do you require in order to be a profitable business?

-What if a client is late for their appointment? How much time will be allowed for their session? How much will they be charged for that session?

While setting these massage policies is one thing, enforcing them is another. You will be challenged by many variations and reasons why a person may not be able to make it to a massage appointment.

The thing that you have to decide is just how much leeway you are willing to give in order to keep a client. While you may at first thing that making exceptions for late or missing clients will get you more clients, you really have to take into consideration if they will be worth it in the long run. People who are notoriously late and unwilling to pay for your time are really saying that they don't value your time. This is draining for a massage therapist to deal with. It takes more time and energy to work with those people when there are many who are willing to be on time and pay your required fees. Some clients who are usually late may not be willing to pay for their commitments. You also need to find out what that means about how they think about their health. People who do not respect your time are usually falling into the victim mentality.

So taking time to set your massage policies and procedures and reviewing them every so often to make sure that they fit your massage practice will help you create a practice that will support you both financially, emotionally, mentally and spiritually.

Read more about creating policies and procedures for your massage practice at www.thebodyworker.com